SHIPPING

Our company ships through the USPS. Orders ship within 3 to 5 business days from the purchase date.

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International shipping 

We happily support and love our international customers.

We ship all International products through USPS.

Camp Yarnsie is not responsible for duty or brokerage fees for international shipping.

These charges come from your country during importation of your package.

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Cost calculations

We do our best to apply fair shipping costs to each order.

We charge a low, flat shipping rate to be fair to all customers.

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Timeline

Selecting expedited shipping during checkout does not ensure a faster processing time. Your product may still need 2 to 3 Business Days to ship.

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RETURNS

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

Personalized and/or customized goods are exempt from being returned unless the product arrives defective.

Additional non-returnable items:

* Gift cards

* Sale items

* Any item not in its original condition, is damaged or missing parts for reasons not due to our error.

To complete your return, we require a receipt or proof of purchase.

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Refunds 

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 7 calendar days.

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Late or missing refunds 

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at hello@yarnsie.com

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Sale items 

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

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Exchanges

We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at hello@yarnsie.com and send your item to: Camp Yarnsie 4380 Crossland Dr. Cumming, GA 30040.

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Shipping

To return your product, you should mail your product to:

Camp Yarnsie

4380 Crossland Dr.

Cumming, GA 30040

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of all shipping fees will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.